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Disclaimer
NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY SEEKING MEDICAL TREATMENT BECAUSE OF SOMETHING YOU HAVE READ ON OR ACCESSED THROUGH THIS WEB SITE.
The information provided on the Website is for informational purposes only and is not professional medical advice, diagnosis, treatment or care, nor is it intended to be a substitute thereof. All content, including text, graphics, images and information, contained on or available through this web site is for general information purposes only. Always seek the advice of a physician or other qualified health care provider properly licensed to practice medicine or general health care in your jurisdiction concerning any questions you may have regarding any information obtained from this Website. All products displayed on this website does not intent/claim to treat, diagnose, cure, mitigate or prevent any disease or disorder or condition.
Returns, Refunds, Cancellations, and Exchanges
Returns and Replacements: Your Hassle-Free GuideAt Sukhayubhava, your satisfaction is our priority. If you ever receive the wrong or expired product, or if it arrives damaged, we've got you covered. Here's a step-by-step guide to make the process smooth for you:Step 1: Initiate a return/replacement request within 7 days from the delivery date. For damaged/missing items, report within 2 days. Use the WhatsApp Chat option or provide order details for assistance.Step 2: Allow us 2 working days to review your request.Step 3: Once reviewed, our courier partner will pick up the products. If pick-up isn't available, self-ship and we'll reimburse the courier charges.Step 4: After receiving your product, we'll verify and initiate a replacement or refund (subject to stock availability).Conditions for Return/Replacement:Wrong product deliveredExpired product deliveredDamaged product (physical/tampered)Incomplete order (missing products)Return/Replacement Not Accepted for:Opened/used/altered productsMissing original packagingRequests generated after 7 daysDamage/missing product reported after 2 daysProcessing Timeline: Upon return request, pick-up is scheduled within 5-7 business days. After passing inspection in our warehouse, a refund was initiated.Order Cancellation: Orders can be canceled until the status is "Ready to Ship." Call +91 9340-761-751 or use the "CANCEL" button in My Account. Sukhayubhava may cancel orders without pre-confirmation.Refund Details:Prepaid orders: Refund processed within 7 business days to the bank account/card.Cash on Delivery: Provide bank details for the refund.Refund Duration:Cancelled orders: Within 7 business days.Returns: Initiated 2 weeks after return pick-up.Partial Order Returns: Yes, you can return eligible products within 7 days.For any assistance, reach out to us at +91 9340-761-751 (Mon-Fri, 9 am to 6 pm) or use the WhatsApp Chat option. Your satisfaction is our commitment at Sukhayubhava! 🌿✨